For any questions or assistance, please dial 9 to reach reception from your room.

Babies
Available upon request at reception: baby cot, high chair, changing table, microwave.

Computer access
If needed, two laptops are available upon request at reception.

Electric vehicles
8 charging stations for electric vehicles are available in the car parks. Information is available at reception.

Feedback / technical issues
Please inform us of any shortcomings or issues so that we can address them, as they are entirely beyond our control.

Laundry Service
A laundry bag is available in your wardrobe. Please fill in the laundry form provided and leave both the bag and form at reception. Washing and drying are included in the price; ironing is not provided. Turnaround time: approximately 48 hours.

Luggage
Before your arrival or after your departure, you may leave your luggage at reception.

Payment methods
Accepted payment methods: VISA, Mastercard, American Express, cash, and cheques (with valid ID required).

Public transport
Eco-friendly transport options are available near the estate.
Ligne 32 : Saint-Bonnet-le-Château > Montrbrison accessible 400 m away (Valinches stop).
Ligne 13 : Saint-Etienne > Saint-Just Saint-Rambert > Crapone-sur-Arzon accessible via Luriecq and Saint-Bonnet-le-Château.

Taxis
To book a taxi, please notify us at least 24 hours in advance.

Tourist information
Please do not hesitate to contact us for any information or assistance; we will be happy to guide you. Maps of the surrounding area are available at reception.

Wake-up call
Reception can schedule a wake-up call at your request.